• Guest Service Manager

    Coborn's Inc.
    Job Description

    About the Guest Services Manager (Assistant Front End Manager/Assistant Customer Service Manager:


    • Assist the Senior Guest Service Manager in supervising the front-end team to accomplish human resource objectives by selecting, training, assigning, scheduling, coaching, counseling and disciplining employees, communicating job expectations and appraising job contributions.

    • Ensure that the duties, responsibilities, and authority of each direct report are clearly defined and communicated. Maintain a Say Yes to the Guest attitude and develops employees to do the same.

    • Responsible for daily/weekly bookkeeping activities.

    • Provides backup services to employees in all areas of responsibility including Guest Services, Cashiering, bagging, and pushing carts.

    • Provides backup to the Senior Guest Service Manager in his/her absence.

    What we offer to our team:

    • Vacation Pay, Holidays and Sunday Premium Pay

    • Employee Discount & Company-Sponsored Stock (ESOP) (Employee Stock Ownership Plan)

    • Employee Growth & Development Opportunities

    • 401(k) plans with Company Match

    • Voluntary Benefits – Including Vision Insurance

    • Full-Time Employees are eligible for: Medical & Dental Insurance 


    We are looking for someone who:


    • is at least 18 years of age;

    • is a people person with excellent leadership and relationship building skills;

    • is a self-motivated and enthusiastic guest service rock star with excellent communication skills;



    Contact Information